Hala - Cookie Policy

Cookie Policy

1. Introduction

We use cookies to provide a personalized and enhanced experience for users of our website. This Cookie Policy aims to provide you with comprehensive information on how we use cookies and similar technologies on our website, as well as explaining the choices available to you in relation to managing and consenting to them. This policy seeks to help you understand the role of cookies as you navigate our website and how to manage them in a way that suits your preferences.

2. What are cookies?

Cookies are small text files that are stored on your computer, hard drive, smartphone or tablet (hereinafter referred to as a “device”). These cookies hold a small amount of data about you and allow our web server to deliver a personalized page to your device. These cookies help remember your visit to our site when you return and save your preferences such as language, which helps the site run efficiently and improves your experience with it.

3. Who is the controller of your data?

When this Policy refers to “the Company”, “we”, “us”, or “data controller”, it refers to: Hala Payment Company, a financial entity located in the Kingdom of Saudi Arabia, subject to the Saudi Personal Data Protection Law and its regulations. We are committed to complying with the legal and regulatory requirements imposed by this law to ensure that your personal data is protected according to the highest standards of security and privacy.

4. Consent to the use of cookies on our website

In accordance with the notice on the use of cookies that appears on the home page of our website and our cookie policy, you agree that if you click on the “Accept All” or “Accept Basic” button on our cookie banner, you consent to the use of cookies as described herein, except if you have specified your preferences through the Cookies Manager.

5. Legal basis for processing your personal data

Why We Collect Your Data	Legal Basis
Operating the website efficiently and ensuring a stable user experience includes: achieving smooth navigation within the website to ensure reliable service, reducing the time it takes to access the required services, storing your consent to the policies.	To provide the required service
Enhancing and personalizing user experience includes: remembering your preferences such as language and geographic location, and tailoring content based on those preferences.	Legitimate Interest
Performance analysis and statistics collection: includes collecting feedback on customer satisfaction through surveys, analyzing how visitors use the Site to improve usability, and measuring the effectiveness of marketing offers and messages.	Legitimate Interest
Marketing and delivering personalized messages: includes displaying personalized marketing messages based on what a user views on the Site, and delivering personalized offers when they visit certain other websites.	Express Consent

6. Retain Cookies

We at Hala Payment Company are committed to storing your data in a secure manner and according to the specified period of time as needed to achieve the purposes stated in this Cookie Policy. The cookie retention period is determined as follows:

Technical Cookies: We keep these files for a maximum of Two years from the date you browse our website. These files are used to ensure the effective and secure operation of our website.
Non-Technical Cookies: We keep these files for a maximum of one year from the date you consent to their use.

7. Types of cookies

We have the right to modify the retention period of these files as necessary to ensure compliance with applicable laws and regulations or based on business needs, and you will be notified of any relevant changes to this policy. After the specified retention period expires, cookies are automatically cleaned from your device to ensure the protection of your data.

We use a variety of cookies on our website, depending on the specific purposes of each type. These types include:

Cookie Key	Domain	Description
x	linkedin.com	Used to store guest consent to the use of cookies for non-essential purposes
X_AB	sc-static.net	This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.
AnalyticsSyncHistory	linkedin.com	Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries
_gid	HALA.com	This cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track pageviews.
_ga_GVSEJ9RBSQ	HALA.com	This cookie is used by Google Analytics to persist session state.
_ga	HALA.com	This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session, and campaign data for the sites analytics reports.
_ga_E8JBXT22RD	HALA.com	This cookie is used by Google Analytics to persist session state
_ga_SVEVR9NOW4	HALA.com	This cookie is used by Google Analytics to persist session state
lidc	linkedin.com	This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
_gat_gtag_UA_252393352_1	www.clarity.ms	This cookie is part of Google Analytics and is used to limit requests (throttle request rate).
CLID	www.clarity.ms	This cookie is usually set by Dstillery to enable sharing media content to social media. It may also gather information on website visitors when they use social media to share website content from the page visited
MUID	www.clarity.ms	This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
_scid	HALA.com	Used to help identify a visitor.
MR	c.bing.com	This is a Microsoft MSN 1st party cookie which is used to measure the use of the website for internal analytics.
bcookie	linkedin.com	This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media.
guest_id	X.com	This cookie is set by X to identify and track the website visitor.
SRM_B	c.bing.com	This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
SM	c.clarity.ms	This is a Microsoft MSN 1st party cookie which is used to measure the use of the website for internal analytics.
_gcl_au	HALA.com	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
test_cookie	doubleclick.net	These cookies are set by DoubleClick (owned by Google) to determine whether a site visitor's browser supports cookies.
MR	c.clarity.ms	This is a Microsoft MSN 1st party cookie which is used to measure the use of the website for internal analytics.
bscookie	linkedin.com	Used by the social networking service LinkedIn to track usage of integrated services.
personalization_id	X.com	This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
sc_at	snapchat.com	Used to identify a visitor across multiple domains
IDE	doubleclick.net	This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
_gat_gtag_UA_252393352_2	HALA.com	This cookie is part of Google Analytics and is used to limit requests (throttle request rate).
_fbp	HALA.com	Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers.
UserMatchHistory	linkedin.com	This cookie is used to track visitors so that more relevant ads can be presented based on the visitor's preferences.
MUID	bing.com	This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
ANONCHK	c.clarity.ms	This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
guest_id_marketing guest_id_ads _ttp	X.com X.com tiktok.com	X pixel X pixel tiktok pixel

8. Third Party

The HALA Payment website may contain links to social media sites such as or other third-party websites. We would like to clarify that we are not responsible for the content or privacy policies of these external sites. These sites may use their own cookies to collect data about your online activity. Therefore, we advise you to review the privacy policies of these sites before interacting with them.

These companies are subject to their own privacy policies which include an explanation of the purposes for which cookies are used as well as systems for disabling them.

HALA Payment disclaims responsibility for the content and accuracy of third-party cookie policies found within our Cookie Policy.

9. What happens if i disable cookies?

If you disable cookies, the HALA Payment website may not function properly. If you disable only third-party cookies, it may not affect your ability to use the website, but disabling all cookies may prevent you from completing some operations.

10. Cookie Management

To fully manage cookies and ensure that your experience on our website is in line with your personal preferences, you can control your cookie settings by type, either through your browser settings or through the cookie management interface on our website:

Cookies are classified into main categories such as: technical cookies, performance and analytics, preferences, and security.
Next to each cookie category, there is a button to enable or disable the use of those cookies as you wish.
After selecting your preferences, you can click on "Save preferences" to ensure that the changes are applied.
Once your preferences are saved, a confirmation message will appear indicating that your preferences have been successfully saved.

Important notes:

If you disable some cookies, some of the site's functions may be affected or become unavailable, you can always revisit the cookie management panel to modify your preferences at any time.

How to manage cookies in popular browsers: For detailed instructions on managing cookies on each browser, please see the following links:

If you would like to opt out of Google Analytics tracking: You can follow the opt-out instructions provided at this. You can follow the opt-out instructions included in each email you may receive, or by contacting us directly via the contact channels listed below.

11. Changes to the Cookie Policy

We may update this policy from time to time to reflect changes in Internet technologies or our cookie practices. Please review this page regularly to be aware of any updates.

12. Terms and Definition

Personal Data Protection Law: The law aims to protect individuals' personal data from violations and abuse in its collection, use and processing. The system sets out the rules and principles that institutions and companies must adhere to when dealing with personal data to ensure the privacy and rights of individuals.
Privacy: The right of an individual to control how their personal information is collected, used and shared. Privacy includes protecting personal data from unauthorized access or use without consent, and ensuring that such information is handled in a secure and appropriate manner, in accordance with applicable laws and policies.
Consent: Consent is given directly and explicitly by the data subject in any form and indicates his acceptance of the processing of his personal data, which cannot be interpreted otherwise, and is demonstrable.
Legitimate Interest: Any necessary need of the controller that requires the processing of personal data for a specific purpose, provided that it does not affect the rights and interests of the data subject.
Marketing: Targeting advertisements and offers to individuals based on their personal information and behaviors
Third Parties Entities: who receive personal data from the controller or processor.
Collection: The controller obtains personal data in accordance with the provisions of the system, whether directly from the owner, his representative, his legal guardian, or another party.
Cookies: Cookies are small text files that are placed on your computer when you visit some websites on the Internet and are used to identify your computer. Please visit our Cookie Policy to learn more about cookies and some of the functions and features on our Platforms.
IP address: A series of numbers assigned to each device connected to the Internet to identify its location and enable communication between devices over the network. An IP address can be static or dynamic, and is used to track online activity and identify the source of the connection.

You can request your personal data Personal Data Subject Request Form